CAMPBELL GRAY HOTELS
Member Benefits
CAMPBELL GRAY HOTELS invites you to discover some unexpected benefits.
Join our GHA Discovery programme, try a new experience and take home some new memories.
Our Hotels
Campbell Gray Living | Branded Residences
Le Gray, Beirut
Reopening 2022
Palacio de Canavezes, Portugal
Opening 2022
The Farmington, Liberia
Now Open
Kings Polo, Cairo, Egypt
Opening 2022
Riyadh, Saudi Arabia
Opening 2023
Retail
The Campbell Gray Living concept wouldn’t be complete without retail space for individual boutiques and great restaurants.
Creating the buzz, on the doorstep of the development.
Offices
Our offices offer a totally new way to work.
Office space will provide access to private spaces for meetings & conferences as well as restaurants and catering. All with five-star service in a building that is manned 24/7. Our office developments include serviced offices, as well as core & shell space.
Imagine working through the night on an important project, and being able to ring the hotel to ask for a midnight feast.
Serviced Apartments
Privacy of an apartment, with all the magic of a hotel.
The serviced apartments at Campbell Gray Living offer the best of both worlds; the comfort of an apartment with the service of a hotel.
Private Residences
The residences at Campbell Gray Living are designed to deliver comfort and contemporary living.
Thoughtfully designed layouts and appointed with premium materials to reflect the elegant style synonymous with Campbell Gray Hotels.
Information Technology
Our experienced IT team can make system recommendations or offer support with integration and set up.
Providing day to day IT support for our hotels, the team is also on hand for project management and ensuring the right technology is in place.
PUREGRAY Health & Wellbeing
We can guide all aspects of creating a unique health facility, from design to facility and equipment recommendations.
PUREGRAY, our Health & Wellbeing brand, is present in all our hotels. It is not just a spa facility, it is a commitment to the environment and understands guest’s individual needs. Our properties feature chlorine free pools, natural products, alternative therapies, studios, gym space and extend to guest rooms and beyond.
Food
Our bars, restaurants & lounges are the heart of the hotel. We take the time to devise individual concepts that work for each outlet and the market. We do all this with a touch of wit and excitement to create, not just hotel facilities but, true destinations.
Public Relations & Media
We work with award winning communication teams and our established network of press and media contacts around the world to ensure a robust public relations strategy is in place, before, during and well after the property is over. The story is never over!
Finance
Our financial team provides a comprehensive service covering everything from pre-opening financial planning and projections, right through to annual budget management, benchmarking and oversight of capital expenditure projects.
Sales, Marketing & Revenue Management
We work with our hotel teams and implement a winning sales, marketing & revenue management strategy. Including revenue management systems to website build and brand development. We tailor everything to the destination and our guests, implementing regular reviews to ensure we remain competitive and successful.
Human Resources
Covering everything from senior team recruitment, guidance on legislation and implementing our proven standards manual ‘It’s all about Service’. We train our staff to provide the very best, authentic service. It’s what we do.
Operations
Our experienced operations team guides the hotel in delivering exceptional service, asset management and bottom line profitability. Our goal is to ensure all our properties are the very best in class.
Environment
We are one of the only hotel management companies that has access to environmental, sustainable and renewable energy technology, though our parent company, SIA Life. WEC, is the research and development arm of SIA Life, working with the University of Swansea, specializing in planet saving initiatives. Solar, water filtration, hydrogen gas production, nano-coatings and other environment saving products are being developed for use in our hospitality projects.
Concepts
Whether it is a new build or the re-positioning of an existing property, we like to be involved from the start to develop the concepts and vision for each project.
We believe hotels should be individual, true to their location and most of all work for your guests.
Design
It’s all in the detail. From concepts to fabrics, everything matters.
We believe passionately in creating original ideas by being aware of the market, the local context and always asking ourselves – who is this for and what do they want?
Technical Services
With our comprehensive experience and infrastructure we create, design, manage and build hotels, resorts and branded residences. We are flexible, collaborative and will work together with you to deliver something unique with real value. We get involved with all aspects of the projects and never stop innovating.
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EXTRAORDINARY DEMAND DATES
DISCOVERY Platinum or Black Level members receive 48-Hour and a 24-Hour Guestroom Reservation Guarantee. Reservation Guarantees and Members’ Rate Discounts unfortunately will not apply during Extraordinary Demand Dates as listed below.
Terms & Conditions
The 48-Hour Reservations Guarantee and the 24-Hour Reservations Guarantee do not apply during Extraordinary Demand Dates. Extraordinary Demand Dates are determined by the Member Brand Hotels and the DISCOVERY Program from time to time in their absolute discretion. Extraordinary Demand Dates are subject to change or modification at any time in the Member Brand Hotels’ and DISCOVERY Programme’s absolute discretion. The 48-Hour Reservations Guarantee and 24-Hour Reservations Guarantee may periodically be restricted in resort locations due to the extended stay nature of guest stays at these locations.
ROOM UPGRADES
DISCOVERY Platinum or Black Level members receive and a room upgrade, to the next level room category, from the room type booked. This is subject to room availability at check-in. Upgrades are subject to the exclusion of room listed below:
Terms & Conditions
Upgrade to the next higher room category from the room type booked and subject to room availability at the time of check-in. Upgrades may include rooms on higher floors, with better view, corner rooms, rooms with special amenities, rooms on Club or Executive Floors as identified by the respective Member Brand Hotel. Upgrades are subject to the exclusion of certain specialty suites, including but not limited to, presidential and multiple bedroom suites, residences and villas, as determined by the respective Member Brand Hotel. Upgrades to Club Floors or Executive Floors may exclude associated Club Floor or Executive Floor benefits, as determined by the respective Member Brand Hotel. The Member must request this benefit upon his or her arrival at the Member Brand Hotel. Upgrades will be given only to one room and only to the Member’s room. Additional rooms which may have been booked by the Member at or after the time of booking are excluded from upgrades.
TERMS & CONDITIONS
- Please quote your DISCOVERY membership number with your full name upon making reservations.
- Booking of accommodation is subject to availability at the time of booking.
- Early Check-in, Late Check-out and Room Upgrades are subject to availability at the time of check in.
- Guaranteed reservation for Platinum and Black level members are not available during certain blackout dates (Extraordinary Demand Dates).
- All qualifying bills must be under the member’s name.
- Proof of DISCOVERY membership must be shown upon check-out to be afforded the benefits – by quoting your full DISCOVERY membership number and name or showing your digital card on the DISCOVERY app.
- Campbell GRAY Hotels DISCOVERY benefits are non-transferable.
- Complimentary benefits accorded have no cash value.
- Enjoyment of Campbell GRAY Hotels DISCOVERY membership privileges constitutes acceptance of the card member terms & conditions.
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