The Phoenicia, part of the Leading Hotels of the World and CampbellGray Hotels, has once
again been awarded TripAdvisor’s Travellers’ Choice Awards 2019 as one of Malta’s 10 best hotels.
TripAdvisor is the world’s largest travel site, while Travellers’ Choice award winners were determined based on millions of reviews and opinions collected in a single year from TripAdvisor travellers worldwide. The hallmarks of Travellers’ Choice winners are remarkable service, quality and value.
“We congratulate the properties around the world recognized as the best hotels, which receive our highest honor – Travelers’ Choice Hotel awards,” said Desirée Fish, vice president of global communications for TripAdvisor. “Winners should be proud of their award as millions of travelers will consider this list when picking the perfect hotel for their needs this year.”
Guests who have stayed at The Phoenicia have noted the exceptional service, stunning views and quality of food as factors which made their stay magical. The Phoenicia ranked in the top 2 for luxury, top 3 for overall hotel and top 5 for romance, making it Malta’s most consistent performer in the key luxury categories.
Reviewers heaped praise onto The Phoenicia, with guests hailing virtually every aspect of their stay there, from the management and staff to the quality of food and impressive views. Jacqueline K from Frankfurt, Germany, was typical of the kind of review attracted by Malta’s first 5-star hotel, she said, “I stayed here for 3 nights and it was a wonderful stay. A great hotel with excellent staff. The rooms are nice – I would recommend to choose a room that is overlooking the harbour. The breakfast has many choices and is delicious. For dinner my favourite place was the Café Phoenicia – which offers great food. And I have to mention the wonderful staff that is working there! The location of the hotel is perfect – right in the city
The Phoenicia’s General Manager Charles Azzopardi said: “What a great start to the year, achieving such a result during the first full year of operation following the refurbishment of the hotel is very satisfying. The improved product and the dedication and hard work of the team has made this possible. We’d like to take this opportunity to thank all of our guests. It’s the glowing reviews from them that help us to keep focused.”
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